ACCOUNT MANAGER

Messaging Business

We are growing!

The Account Manager-MSG Business shall be responsible to sustain long-term business partnerships with the most important clients of the company. The incumbent shall assist the Senior manager while working on rates and is expected to manage all business activities while proactively offering support for anticipated needs.

DUTIES & RESPONSIBILITIES

Converting leads into a profitable business
Signing agreement for onboarding Key Accounts
Guide Network Operations Center for interconnection
Forecasting and analysis of business deals with key accounts
Issue customer rates and update key accounts’ offered rates on the system
Cost improvement to maximize the company’s margins
Meeting company goals by building a post-sales relationship with Key Accounts
Coordinate with finance and billing teams for credit limits and monitoring of account balance
Daily monitoring of Key Accounts performance and preparing reports to balance inbound and outbound traffic
Coordination with network operations center for resolving technical issues, provisioning and routing of traffic
Making business post-sales proposals, coordinating win-win deals with counterparts by agreeing on revenue and destination pricing
Support clients in achieving their targets with guidance from Senior Management while ensuring smooth coordination with the support department.

JOB SPECIFICATIONS:

Masters/Bachelor’s degree from an accredited university
Must have 4+ years of experience in a similar position
Bilingual (Spanish/Russian) would be a plus
Must have a good command of MS Office
Must have business acumen
Ability to read between the lines
Should have excellent interpersonal and business negotiation skills
Excellent presentation skills with the ability to gauge audience attention with logical reasoning ability and support senior management in C-Level negotiations
Excellent organizational skills, ability to prioritize, and comfortable working independently
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Attention to detail is a must

KPIs:

Revenue Target per Key Account (% Actual/Forecast)
Daily monitoring reports of Key Accounts (error-free and on-time submission)
Daily activities reporting to the line manager (on the company’s official correspondence tool

We Offer

Market Competitive Remuneration
Nurturing culture for creativity
International Exposure

Department

MSG Business

Job Nature

Remote

Location

Georgia / Lebanon

NO. of Positions

Please mention title of the position in subject line to be considered for shortlisting.

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